Nancy Shukri: Regulatory mechanism being studied for online travel agents

Published on 5 Oct 2021 3:31:48 PM

A study on the need for a regulatory mechanism for online travel agents (OTA) is being carried out to ensure better quality of service for consumers, the Dewan Rakyat was told on Tuesday.

Tourism, Arts and Culture Minister Datuk Seri Nancy Shukri said, however, any decision will take into account the views of all parties, from travel booking platforms to accommodation providers.

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